31 May 2024

Work continues after severe weather delivered another blow late Thursday to storm-weary residents of the ArkLaTex.

In Texas, there is significant damage in heavily wooded and flooded areas of Henderson and Kilgore, which will require specialized track equipment to access sites for repairs.

SWEPCO’s entire territory

The scene is similar in central Louisiana with several inaccessible or hard-to-reach work sites, including some repairs near Toledo Bend that may need to be done from the water.

With significant rainfall amounts throughout the month, the ground is extremely saturated

With significant rainfall amounts throughout the month, the ground is extremely saturated, which can make even a slight wind cause trees to fall from outside the right-of-ways and potentially create new outages.

Significant multi-day storms are forecast for SWEPCO’s entire three-state service territory. Customers are advised to remain weather aware. They appreciate everyone’s patience as they work to rebuild following this significant storm.

Crew support

An additional 116 line crews have been dispatched and are enroute from Houston, Texas to assist with the efforts to restore service to communities as safely and quickly as possible. They estimate power will be restored to 95 percent of customers by these times:

Louisiana        

  • 8 p.m. Friday
    • Shreveport area
    • Mansfield area
  • 10 p.m. Sunday
    • Hornbeck area
    • Natchitoches area

Texas

  • 10 p.m. Sunday
    • Henderson area
    • Marshall area
    • Longview area
    • Carthage area

Post-storm safety tips

  • Stay as far away as possible from downed wires and anything they may be touching. Call 911 to report any hazards or call SWEPCO immediately at (888) 218-3919.
  • Carefully investigate before cleaning up any debris. Tree limbs, leaves and other objects moved by the wind could hide downed wires.
  • Do not attempt to remove tree limbs or debris within 10 feet of a power line.
  • If using a generator, be sure to follow the manufacturer's instructions.

Can they receive power?

Now is the time for customers to determine whether their homes can receive power. SWEPCO cannot connect power to a home or business if there is damage to the service entrance, which is owned by the customer.

Customers must have a licensed electrician repair damage before power can be restored. Click for a flyer in English & Spanish.