Severe weather, led by Beryl, caused substantial disruption to SWEPCO's energy delivery systems and distribution networks, leaving homes and businesses across the ArkLaTex region damaged. The aftermath on Monday, July 8, was marked by widespread power outages, uprooted trees, and damaged roofs.
SWEPCO’s Three-State Storm Response
In response to the devastating storm, SWEPCO dispatched a comprehensive storm response team that included utility experts from outside its standard service area, encompassing regions such as Oklahoma, Texas, Alabama, and Georgia. These crews collaborated across SWEPCO’s three-state territory on Tuesday, promptly addressing issues caused by the storm. By 7 p.m. on Tuesday, the company had efficiently restored power to approximately 36,000 customers.
Estimated Time of Restoration (ETRs)
SWEPCO has actively communicated estimated restoration times for regions affected by the storm as part of its restoration assessment process. Utilizing the number of outages and available crew resources, SWEPCO has developed a Global Estimated Time of Restoration (ETR), which predicts when 95% of affected customers will have their power restored. These times may adjust depending on the extent and complexity of necessary repairs.
Direct Customer Updates
Customers registered for email or text alerts received real-time updates about the estimated restoration time for their properties. As repair work progresses, these notifications help keep customers informed about when they can expect power restoration.
Beryl caused significant damage to SWEPCO’s energy delivery system and distribution networks with homes and businesses damaged.
A familiar scene across the ArkLaTex included roofs removed, trees downed, and power lines snapped as severe weather moved through the ArkLaTex on Monday, July 8.
SWEPCO’s three-state service territory
SWEPCO deployed its storm response team, which included utility professionals as part of Mutual Assistance from outside SWEPCO’s service territory, including Oklahoma, Texas, Alabama, and Georgia.
The crews worked together across SWEPCO’s three-state service territory on Tuesday to identify and make repairs. As of 7 p.m. Tuesday, SWEPCO successfully and safely restored power to approximately 36,000 customers.
Estimated Time of Restoration (ETRs)
As part of SWEPCO’s storm restoration assessment process, the company has shared ETRs
As part of SWEPCO’s storm restoration assessment process, the company has shared estimated restoration times for areas impacted by the storm.
Based on the number of outages and crews available, they developed a Global Estimated Time of Restoration or ETR, which is an estimate of how long it will take to restore 95% of all customers affected.
Direct updates on the estimated restoration time
The more damage there is to the system, the further out in time the global ETR will be. Please note that these restoration times could change based on the complexity of repairs.
Customers who signed up for email or text alerts could receive direct updates on the estimated restoration time at their home or business as crews continue working to restore power.
