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Summary is AI-generated, newsdesk-reviewed
  • SWEPCO unveils electric bus with QR code for utility bill management resources.
  • Proterra ZX5 bus has 38 seats, mobility devices, and state-of-the-art safety features.
  • LIHEAP offers limited funds for Louisiana residents needing help with winter heating bills.

Southwestern Electric Power Company (SWEPCO), in collaboration with SporTran and the City of Shreveport, has unveiled an electric bus adorned in a striking red wrap aimed at increasing the visibility of public transportation in the city. The bus features a prominent QR code and a URL that directs to SWEPCO.com/billhelp, providing customers with access to resources for managing their utility bills.

State-of-the-Art Technology in Proterra ZX5

The Proterra ZX5 electric bus, supplied by Proterra, boasts cutting-edge technology powered by four batteries. It includes automatic regenerative braking to extend the driving range by generating and storing power during braking. The bus is designed with passenger comfort in mind, featuring 38 seats, supports for two mobility devices, an automatic wheelchair ramp, along with essential safety features like a fire extinguisher and two emergency hatches.

Promoting Electric Transportation

William Bradford, Jr., SWEPCO's Vice President of External Affairs, expressed enthusiasm for the initiative, saying, "We are excited to visibly promote our message of help for our customers. At SWEPCO, 'We're Here to Help' with tools and resources, and that’s a message we’re happy to have rolling through the streets of our community." This new project underscores SWEPCO's dedication to promoting electric transportation and enhancing its partnership with SporTran and the City of Shreveport.

Supporting Residents with Heating Costs

Coinciding with sweeter weather and rising utility costs, the bus campaign is timely as Louisiana opens its application window for residents seeking assistance with winter heating costs through the Low Income Home Energy Assistance Program (LIHEAP). Dinero Washington, SporTran’s CEO, remarked, "At SporTran, we take pride in powering our fleet with clean energy vehicles like our Proterra EV buses. We believe in promoting cost-efficient, sustainable public transportation solutions through our commitment to No/Low emissions standards and we welcome SWEPCO’s message of help as a mobile reminder to the community."

Nationwide LIHEAP Availability

The federally funded LIHEAP program is accessible nationwide and encourages income-eligible Louisiana residents to apply promptly due to limited funds available. The application window for winter heating opened mid-November, and as William Bradford explained, "LIHEAP funds are administered in each Louisiana parish. The funds are first-come, first-serve, and we want to make sure SWEPCO customers know help is available and the time to apply is now. A helpful place to start is by logging into your account and completing the survey at swepco.com/billhelp."

Valuable Utility Assistance from SWEPCO

Brett Mattison, SWEPCO's president, reaffirmed the company’s commitment to customer support, stating, "We are committed to providing our customers with valuable resources to help them manage their utility bills. We encourage anyone who may need assistance to explore our various programs designed to support them through seasonal billing challenges." Customers can leverage SWEPCO's affordability tool by scanning the QR code on the bus or accessing their SWEPCO account online.

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